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Daimler Buses Hosts BusTech Challenge 2023/24: Recognizing Excellence in Service Personnel

In a testament to its commitment to service quality, Daimler Buses recently concluded its BusTech Challenge 2023/24, crowning Thomas Schlatter from Switzerland as the “BusTech Master Europe.” Held in Munich, the award ceremony saw Schlatter clinching the gold medal, with Lukas Schindler from Germany securing silver and Jan van Steeg from the Netherlands bagging the bronze.

A Platform for Excellence: The BusTech Challenge

The BusTech Challenge, now in its sixth edition, serves as an internal competition under the theme “Compete with Friends.” Over 500 mechanics and technicians from authorized Omniplus service centers across 19 European countries participated, showcasing their prowess in both theory and practice.

Mirko Sgodda, Head of Marketing, Sales, and Customer Services at Daimler Buses, expressed excitement over the overwhelming response to the challenge. He underscored the significance of the competition in strengthening the network of employees and fostering motivation and appreciation among participants.

Omniplus, a division of Daimler Buses, has long been dedicated to identifying and honoring the top bus and coach mechanics in Europe. The BusTech Challenge serves as the platform to crown national winners, who then compete for the coveted title of “BusTech Master Europe.”

The competition comprises digital qualifying rounds followed by a two-day final event held at Neu-Ulm, where participants demonstrate their practical skills in maintaining and repairing Mercedes-Benz and Setra buses and coaches.

Unveiling the BusTech Challenge 2023/24

The journey to find the “BusTech Master” began in autumn 2023 with rigorous online tests covering technical knowledge, maintenance, and repair. Participants faced challenging questionnaires, with successful qualifiers advancing to subsequent rounds.

The final showdown, held on April 23 and 24, 2024, saw 18 national champions showcasing their practical skills across eleven different stations. From diagnosing and repairing electrical system failures to addressing faults in air-conditioning systems, participants navigated through various technical challenges with finesse.

Recognizing Excellence: Prizes and Rewards

Apart from the prestigious title, participants stood a chance to win attractive prizes, including workshop trolleys and cases, for their exemplary performance. The competition not only celebrates individual achievements but also highlights the collective expertise and dedication of service personnel within the Daimler Buses network.

The BusTech Challenge stands as a beacon of excellence, inspiring service personnel to continually raise the bar in service quality and technical proficiency. As Daimler Buses continues to lead the way in innovation and customer satisfaction, initiatives like the BusTech Challenge play a crucial role in nurturing talent and driving excellence across its service centers.